"E-mail and video conferencing to stimulate what you've always done face-to-face, you're not tapping into the power of digitization. Stakeholders need to think through the digital value chain end-to-end and integrate new process, organization, and technology in a thoughtful way." ACORD CEO Bill Pieroni identifies weak spots in digital processes highlighted by COVID-19 in the article "London Digitization, nearly there?" found in the latest issue of Reactions Magazine. Continue reading....