ACORD and Swiss Re recently collaborated on the feature "Digital Demands: Prerequisites for Success in an Evolving Industry" for the 2019 edition of Declarations, the annual publication of the International Association of Claims Professionals (IACP). This article explores the digitization imperative facing the insurance industry, the characteristics of digitized competitors, and advice on navigation digital transformation.
For more information on the IACP, please visit iaclpro.org.