Senior Vice President of Global Operations,
Pearl River, NY and London, England August 12, 2014 - John Bissell, former Chief Operating Officer at Capita Commercial Insurance Services, will be joining the ACORD staff as Senior Vice President of Global Operations. In his new role, he will supervise all of ACORD's global and London Market operations and manage ACORD’s London and global staffs. Bissell will take on the responsibilities currently held by Roy Laker, ACORD's London-based Vice President who is retiring this year.
At Capita, Bissell was responsible for delivering operational improvements that significantly increased efficiency and collaboration, and was Managing Director of the Capita-Marsh Business Process Outsourcing relationship. His previous positions include Operations Director at Miller Insurance Services and Head of International General Insurance Operations at Aviva. A strong advocate for industry modernisation, Bissell has been influential in driving technology initiatives in the London Market.
"John is a forward-looking leader with a deep knowledge of the global industry and a passion for technology," said ACORD President & CEO Gregory Maciag. "He has a track record of spearheading progressive change, and we are very pleased to have him apply his skills at ACORD."
"As more and more players enter the international insurance marketplace, ACORD's role in the industry becomes even more vital," said Bissell. "I look forward to working with ACORD members and partners in both established and emerging markets to help them achieve their goals for global growth." Bissell will be based at ACORD's London office.
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ACORD (Association for Cooperative Operations Research and Development) is a global, nonprofit organization serving the insurance and related industries. ACORD facilitates the development of open consensus data standards and standard forms, and works with its members and partner organizations to drive implementation of those standards.
ACORD members worldwide include hundreds of insurance and reinsurance companies, agents and brokers, software providers, financial services organizations and industry associations. ACORD maintains offices in New York and London.