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ACORD U.S. Property & Casualty Value Creation Study (2021 edition)

By ACORD
January 2021

Given the complexity of the U.S. Property & Casualty market, measuring value creation – much less understanding its drivers and implications – is extremely difficult. The ACORD U.S. P&C Value Creation Study was conducted to get at the essence of sustainable value creation and the characteristics of those who achieved it.

Specifically, the study was designed to answer three key questions: Which metrics should be used to measure value creation across P&C carriers? Which strategies and tactics lead to sustained value creation? And, what key capability and execution imperatives drive sustained value creation over time?

This updated edition contains new data and insights current as of January 2021. ACORD R&D white papers are available free of charge to all ACORD members.