ACORD Insurance Digital Maturity Study (2026 edition)
By ACORD
April 2026
The challenges and opportunities facing the insurance industry in recent years have been present for some time—but now accelerated, and finally impossible to ignore. Put simply: the digitization imperative.
The ACORD Insurance Digital Maturity Study seeks to understand how technology is currently deployed and leveraged across the insurance industry, and to uncover the
linkage between the various strategic and tactical components of IT spending and value creation. This annual assessment of the industry explores questions such as:
- How should digital maturity be defined and measured?
- What are the relative levels of digital maturity across carriers worldwide?
- Does digital maturity correlate to value creation?
- Are there common traits among those who have most successfully digitalized the enterprise?
- What are the execution imperatives supporting digital maturity?
This updated 2026 edition is available for download to both ACORD members and non-members.