Skip to Main Content

Contact Us


Important note about insurance claims:

ACORD is not an insurance company and does not process claims or provide insurance coverage of any kind. You must contact your insurance company or your agent directly for all claims. Please do not send claim letters or related documents to ACORD.

Sometimes police reports mistakenly list "ACORD" as an insurer because the ACORD name and logo are on the ACORD Forms used throughout the insurance industry. Unfortunately ACORD has no ability to identify the proper insurer if this happens. Please do not send inquiries seeking the name of a driver's insurance company. We do not have this information.


How to identify the proper party to contact about your claim:

  • On your automobile insurance card, look for the field that says "Agency" or "Company."
  • On an ACORD Form such as a Certificate of Insurance, look for the field that says "Producer" at the upper left.

Our Locations

US Office

150 Clove Road, 11th Floor
Little Falls, New Jersey 07424
United States

PhoneIcon (845) 620-1700 
PhoneIcon (800) 444-3341 (Toll Free)

London Office

1 Minster Court, 8th Floor
Mincing Lane
London EC3R 7AA
United Kingdom

PhoneIcon 020 3 808 6012


Get in Touch

For questions about Membership: memberservices@acord.org or call us at (845) 620-1700.

For questions about ACORD Standards: standards@acord.org.

For media inquiries or information about using our logo: communications@acord.org

For questions about the ACORD Certified Expert program: ace@acord.org.

For questions about presenting at an ACORD event or webinar: programs@acord.org.

For the latest news from the ACORD community, follow us on Twitter and LinkedIn.

Our people are at the core of what we do. If you are interested in a career at ACORD, check out our current openings.