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Robert Kelly Managing Director & CEO, Steadfast Group Limited
ACORD Board Chair
Robert Kelly is Managing Director/CEO of Australia’s largest Broking Cluster, Steadfast Group Limited, and the first Shareholder and Director of the Steadfast Group. He has been a practicing Insurance Broker since 1969. In previous roles, he served as Managing Director of the Sydney Insurance Broker, Delaney Kelly Golding, and the National Underwriting Agency, Rentsure. He holds a number of industry qualifications and is Tribunalised by the Lloyds, non-Marine Market, to place risks. His credentials include: QPIB (Qualified Practicing Insurance Broker); CIP (Certified Insurance Professional); AAIRM (Associate Australian Institute of Risk Management, University of Technology Sydney); DOH&S (Diploma in Occupational Health & Safety, Australian Institute of Management); Senior Associate ANZIIF (Australian and New Zealand Institute of Insurance and Finance); Diploma Insurance Broking, ANZIIF; and Fellow NIBA (National Insurance Brokers Association). Robert was named Insurance Industry Leader of the Year at the 2011 Annual Australian Insurance Industry Awards.
Kevin Tobin President & CEO, Marsh Insurance Services Group
ACORD Board Vice-Chair
Kevin is president and CEO of the Marsh Insurance Services Group (ISG), which harnesses technology to improve the service experience and deliver sophisticated risk solutions to individuals, families, and business entities. He joined Marsh in 2012 and was subsequently appointed to lead and drive growth for several practices within ISG: Global Affinity and Sponsored Programs as well as Torrent Technologies. Kevin began his career with Allstate Insurance in 1987 and held various senior leadership roles at HSBC North America, Fair Isaac Corporation, and Advance Auto Parts prior to joining Marsh. He holds a BBA in economics from the University of Iowa and an MBA from the University of Illinois – Chicago.
Bill Pieroni President & CEO, ACORD
William Pieroni is President and CEO of ACORD. Prior to his appointment in 2016, Mr. Pieroni served as the Global Chief Operating Officer of Marsh and was responsible for the firm’s global operations. Prior to joining Marsh, Mr. Pieroni was Senior Vice President and part of the Office of the Chairman at State Farm. Prior to that, he served as Aon’s Senior Vice President and Global Chief Information Officer with global responsibility for operations across retail, wholesale and reinsurance brokerage. His extensive insurance and financial services background also includes General Manager of IBM’s insurance business, a partner at Accenture and consultant with McKinsey & Company. Mr. Pieroni earned his Bachelor of Science in accounting with University Honors & Distinction from the University of Illinois. He also received his M.B.A. with Highest Distinction, and was named a Baker Scholar from Harvard University School of Business Administration.
Colleen Batman SVP, SC & PL Operations, The Hartford Financial Services Group
Batman joined The Hartford in December 2014 with over 20 years of industry experience. Colleen oversees six service centers throughout the US, offshore resources, and home office support organizations, in addition to the Intelligent Operations Program and Digital Service agenda. Before joining The Hartford, Colleen spent a 20-year tenure at Travelers, where she served as Vice President, Strategic Planning and Execution for Business Insurance. Before that, she served as Vice President, Strategic Program Management, and led several IT and operational areas across Personal Lines and Business Insurance. Colleen holds a Bachelor of Arts degree in Business Management from the University of St. Mary's and an MBA from the University of St. Thomas, both in Minnesota.
Richard Brame Senior Director, Willis Towers Watson (WTW)
Richard has over 35 years of experience within the insurance industry in a wide variety of roles. Currently Head of the WTW Accounting & Settlement (A&S) function and Chair of WTW Ipswich Management Group, these roles include overseeing all A&S operations and change activity and promoting the development of the WTW Ipswich office and people. WTW were founder members of Ruschlikon and pioneers in the world of e-Accounting using ACORD messaging. Richard has been a member of the Ruschlikon Steering Group for nearly ten years, representing Ruschlikon within London Market forums and initiatives, and is the current Chair of the Ruschlikon UK Implementation Group. Richard is Chair or serves on several local, London Market, and Global Initiative Steering Groups. Richard is also the immediate Past President of the Chartered Insurance Institute of Ipswich, Suffolk and North Essex, a member of the Suffolk Chamber of Commerce Board and a Suffolk Business Ambassador.
Rebecca Bunyan Chief Information and Change Officer, Lloyd’s of London
Rebecca is currently Chief Information & Change Officer at Lloyd’s of London, having previously developed her career across senior technology roles in the consulting, insurance and real estate industries, both in the UK and the US. She enjoys leading transformation and change programs. With a strong focus on delivering results, she holds high standards, both for herself and others, with a “collaborative yet decisive” style. Rebecca is an experienced strategic leader, having developed the Hiscox NA and EMEA strategies as well as building the technology, data and cyber security strategies and functions for Aldermore, where cyber, technology risk management and resilience were a key hallmark of her tenure.
Bill Devine Senior Vice President, Business Capabilities Office, Travelers
Bill leads the Business Capabilities Office, whose Product, Information Management & Analytics and Strategy, Planning & Execution groups provide shared services support to Business Insurance. Since joining Travelers in 2005 in Personal Insurance Product Management, Bill has successfully led business efforts across several areas that have made significant contributions to creating value for customers. For two years, he led the Personal Lines Business Center in Syracuse, New York, and in 2010 he returned to Hartford to establish and lead the PI Platform Office with responsibility for strategy and execution of the PI business platforms. Additionally, Bill has held key leadership roles at the Enterprise level across Operations and Digital. Bill holds a bachelor's degree from California State University at Fullerton and a J.D. from Whittier Law School, magna cum laude.
Ian Haycock Chief Data Officer, Managing Director, Group Operations, Swiss Re
Ian is Chief Data Officer for Swiss Re Group and is responsible Swiss Re’s Data & Analytics Strategy and leading Swiss Re’s ambition as a data empowered risk knowledge company. Ian joined Swiss Re in 2003 and has held CTO responsibilities for Swiss Re’s Asset Management (AM) and capital markets businesses, between 2012 and 2020 Ian was Chief Operating Officer for Swiss Re Asset Management responsible for its operating environment including life cycle management of all financial market transactions, data governance and regulatory compliance and technology. Ian has 30 years professional technology experience across the defense, nuclear and financial markets sectors. During that time he has held numerous management & technical positions including running IT departments and team as well having worked for many years as a developer, operating system & database administrator, network engineer.
John Kellington SVP & CIO, The Cincinnati Insurance Companies
John Kellington is Senior Vice President and CIO of The Cincinnati Insurance Companies, which markets Property, Casualty, and Life insurance through independent agents in the United States. Prior to his position at Cincinnati Insurance Companies, he was Senior Vice President of ACORD, responsible for all ACORD Standards development including forms, participation & membership, finance, government and industry affairs, education, and information technology. Previously, he was Senior Vice President and Chief Technology Officer for the Ohio Casualty Group. He also spent 18 years at IBM, where he held several positions including Certified I/T Architect and Principal for IBM Global Services’ National Insurance Practice.
Mark Knipfer Chief Operations and Technology Officer, Zurich North America
Mark Knipfer is Chief Operations Officer for Zurich North America, a leading provider of insurance products and services, including workers’ compensation, liability, property, specialty and F&I (finance and insurance) for a number of major industries, such as Construction, Auto Dealers and Technology. It offers life insurance and disability coverage in the United States. Zurich employs approximately 9,000 people in North America. It’s a top-four commercial insurer in the U.S. and has been insuring U.S. businesses for more than 100 years. In his role as Chief Operations & Technology Officer, Mr. Knipfer is responsible for operational functions including information technology, underwriting services, premium audit, information governance, business resilience and real estate. In previous roles, he led Zurich North America’s underwriting support and service team and served as head of strategy. Before joining Zurich in 2007, Mr. Knipfer was an Associate Principal at McKinsey & Company in Chicago and an Associate in the fixed income division of Salomon Brothers Inc. in New York. He serves on the board of the Association for Cooperative Operations Research and Development (ACORD), a global, nonprofit organization serving the insurance and related industries. Mr. Knipfer received a master’s degree in business administration from Stanford University and a bachelor’s degree in accountancy from the University of Illinois, where he graduated with University Honors. He has also received the Illinois CPA Society’s Bronze Medal Award for achievement on the CPA examination.
Venkat Krishnamoorthy Chief Technology Officer, Hamilton Insurance Group
Mr. Krishnamoorthy is the CTO for Hamilton Insurance Group where he leads the technology transformation of specialty insurance and reinsurance platforms. He has almost 30 years’ experience in digital technology, software development and operations, product development, and engineering. He has successfully led global digital transformation efforts in the finance and education industries. He joined Hamilton from Coleman Research where he was Chief Technology Officer. During his four-year tenure, Mr. Krishnamoorthy led Coleman Research’s digital transformation and new SAAS product development. Prior to joining Coleman Research, Mr. Krishnamoorthy was VP, Digital Technology, at McGraw-Hill Higher Education. He has also worked at Interactive Data as Head of Software Development and Operations, Thomson Reuters as Head of Platform Development, and CIBC World Markets as Executive Director. Mr. Krishnamoorthy holds a Bachelor of Engineering degree from Government College of Engineering in Salem, India, and a Master of Computer Science degree from New Jersey Institute of Technology, Newark, New Jersey.
Steve Lundin Chief Operating Officer, Sales Operations, M Financial Group
Steve’s core responsibilities at M Financial Group include Strategy & Innovation, Sales, Underwriting, Technology & Data, Carrier Relations, Strategic Partnerships, and Member Firm Recruitment. Prior to joining M, Steve was a Senior Executive at Marsh. From 2014 to 2018, he served as CEO for the Middle East and North Africa region. From 2011 to 2014, he led the business across eight branch offices in mainland China. During Steve’s tenure at Marsh, he also served as the North American Property Practice leader, and started his career as an international property and liability insurance broker on behalf of some of Marsh’s largest U.S. multinational clients. Prior to re-joining Marsh in 2011, Steve worked for six years at the New York office of Integro Insurance. During Steve’s career, he also was employed by Accenture as a Senior Manager within the Financial Services Strategy Consulting Practice.
Dave Matcham, FCII Chief Executive, International Underwriting Association of London
Dave Matcham is Chief Executive of the International Underwriting Association of London (IUA). IUA is the market association representing insurance and reinsurance companies writing international business in or through London, outside the Lloyd’s market. Previous to joining IUA at its formation on 31 December 1998, Dave worked for 18 years, many in a senior managerial position, for the Institute of London Underwriters – a long established trade association for marine and aviation insurers in London. ILU merged with LIRMA to form IUA as the sole representative voice for the London company market on 31 December 1998 with Dave being appointed Director of Operations. Dave was appointed Chief Executive on 17 March 2005 and joined the IUA Board at that time. Dave obtained his Associateship of the Chartered Insurance Institute in 1986 and his Fellowship (specialising in Aviation) in 1989. Dave serves on many market groups on behalf of the company market, notably the London Market Group and is a Director of Xchanging Ins-sure Services (now part of the DXC Group). Dave also serves on the board of the UK chapter of the Insurance Industry Charitable Foundation and joined the court of the worshipful company of insurers in 2019.
Patrick Molineux Managing Director, LIMOSS
Patrick Molineux is the Managing Director of LIMOSS (London Insurance Market Operations and Strategic Sourcing). LIMOSS was established by Lloyd’s of London, the International Underwriting Association (IUA) and Lloyd’s Market Association (LMA) to source and operate the Market Services used to support the London Insurance Market. Patrick previously worked at CSC Computer Sciences Corporation (prior to its merger to create DXC Technology) where he was most recently general manager responsible for CSC’s insurance business in the UK. Over his 20 years with CSC, Patrick held roles including running CSC’s global insurance strategy, management consulting, sales and programme management. Prior to CSC, Patrick worked for 10 years in the insurance industry. Patrick is 51 years old, married and lives in Surrey, United Kingdom.
Robert Rusbuldt President & CEO, IIABA
Dr. Christian Schaffer Head of Central Division, Munich Re
Dr. Schaffer is Head of Reinsurance Accounting (Life and Non-Life) at Munich Re. He acts as Global Process Owner for the technical accounting and claims processing of Munich Re's reinsurance group. From 2010 to 2021, he headed the Corporate Performance and Capital Management department in Group Controlling of Munich Re Group and was Chief Financial Officer of DKV Belgium S.A. Prior to that, he held various positions in Munich Re's Finance division. From 2001 until he joined Munich Re in 2005, he was a lecturer at the Institute for Accounting, Auditing and Analysis at the Munich School of Management at Ludwig Maximilian University in Munich. He holds a degree in business administration and a doctorate in economics.
Dr. Ralf Schneider Group CIO, Allianz SE
Dr. Ralf Schneider has been the Group CIO of Allianz since October 2010. Prior to this position he performed the role of a Board Member for IT of Allianz Technology SE (2010 - 2016) and acted as the CIO of Allianz Deutschland AG (2006-2010). Dr. Schneider has worked in several IT executive positions at Allianz, such as department Head of “Allianz Sales Information Systems” and the division Head of “E-business and Project Controlling Germany” for more than 20 years, always been appointed as the youngest among his peers. Additionally, Dr. Schneider holds various mandates in different Cyber Security related organizations such as the Cyber Security Sharing & Analytics e.V. (CSSA), the Deutsche Cyber Sicherheitsorganisation (DCSO) and the Digital Society Institute (DSI) of the ESMT in Berlin. Furthermore, he is the vice chairman of the Federal Association of IT users (VOICE - Bundesverband der IT-Anwender e.V.), a curator at the Fraunhofer Institute for Applied Information Technology (FIT), a senator of the National Academy of Science and Engineering (Acatech), a founding member of the Industrial Data Space e.V., a member of the working group “Shared Services” within the Schmalenbach Society for the Advancement of Research in Business Economics and Business Practice as well as a member of the control circuit of the Security Network Munich (Sicherheitsnetzwerk München). As a graduate mathematician with a doctorate in computer science, he joined Allianz in 1995.
Vlad Yekelchik Chief Information Officer, EPIC Insurance Brokers & Consultants
Vlad joined EPIC as CIO in June of 2019. In his position, he plays a key role in EPIC’s Technology Strategy and Digital Innovation. Prior to joining EPIC, Vlad held various senior leadership positions with leading global banking and insurance organizations. Vlad brings over 25 years of Information Technology, Security Infrastructure and Application Solutions experience. Most recently, Vlad served as the Chief Technology Officer with AssuredPartners where he was responsible for leading their technology strategy and implementation. Previously, he spent over 10 years at Marsh in their Information Technology organization in various global leadership roles, including serving as CIO of their US/Canada and Latin America divisions.