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Robert Kelly Managing Director & CEO, Steadfast Group Limited
ACORD Board Chair
Kevin Tobin President & CEO, Marsh Insurance Services Group
ACORD Board Vice-Chair
Bill Pieroni President & CEO, ACORD
John Artesani Senior Vice President, Financial Officer, Lexington Insurance Company
Stephen Barnham Outside Director
Colleen Batman SVP, SC & PL Operations, The Hartford Financial Services Group
Batman joined The Hartford in December 2014 with over 20 years of industry experience.Colleen oversees six service centers throughout the US, offshore resources, and home office support organizations, in addition to the Intelligent Operations Program and Digital Service agenda. Before joining The Hartford, Colleen spent a 20-year tenure at Travelers, where she served as Vice President, Strategic Planning and Execution for Business Insurance. Before that, she served as Vice President, Strategic Program Management, and led several IT and operational areas across Personal Lines and Business Insurance. Colleen holds a Bachelor of Arts degree in Business Management from the University of St. Mary's and an MBA from the University of St. Thomas, both in Minnesota.
Richard Brame Senior Director, Willis Towers Watson (WTW)
Rebecca Bunyan Chief Information and Change Officer, Lloyd’s
Christoph Carus Head of Central Division, Munich Re
Bill Devine Senior Vice President, Business Capabilities Office, Travelers
Julie Dillman Senior Vice President, Global Head of Operations, Chubb Group
Ms. Dillman is responsible for a range of operational areas across Chubb including information technology, operationalizing digital and e-business, real estate and facilities, contingency planning and business continuity, purchasing, workflow management and general business efficiencies. Ms. Dillman joined Chubb in 2016 from Travelers Insurance, where as Executive Vice President, Operations, eBusiness and Analytics, she was responsible for the company’s global operations. She was also a member of Travelers’ Executive Management Committee. During her long career at Travelers, Ms. Dillman had numerous significant accomplishments, including leading a multi-year delivery strategy for investments in customer and agent platforms and leading companywide strategies for digital and analytics. Earlier in her Travelers career, she had leadership responsibility for all aspects of the company’s personal insurance operations, including direct accountability for its sales and service employee organization.
Ian Haycock Chief Data Officer, Managing Director, Group Operations, Swiss Re
John Kellington SVP & CIO, Cincinnati Financial Corporation
Mark Knipfer Chief Operations and Technology Officer, Zurich North America
Mark Knipfer is Chief Operations Officer for Zurich North America, a leading provider of insurance products and services, including workers’ compensation, liability, property, specialty and F&I (finance and insurance) for a number of major industries, such as Construction, Auto Dealers and Technology. It offers life insurance and disability coverage in the United States. Zurich employs approximately 9,000 people in North America. It’s a top-four commercial insurer in the U.S. and has been insuring U.S. businesses for more than 100 years.
In his role as Chief Operations Officer, Mr. Knipfer is responsible for operational functions including information technology, underwriting support, premium audit, lean management, real estate and sourcing. In previous roles, he led Zurich North America’s underwriting support and service team and served as head of strategy.
Before joining Zurich in 2007, Mr. Knipfer was an associate principal at McKinsey & Company in Chicago and an associate in the fixed income division of Salomon Brothers Inc. in New York.
He serves on the board of the Association for Cooperative Operations Research and Development (ACORD), a global, nonprofit organization serving the insurance and related industries.
Mr. Knipfer received a master’s degree in business administration from Stanford University and a bachelor’s degree in accountancy from the University of Illinois, where he graduated with University Honors. He has also received the Illinois CPA Society’s Bronze Medal Award for achievement on the CPA examination.
Steve Lundin Chief Operating Officer, Sales Operations, M Financial Group
Ian Macartney Senior Vice President, Head of Innovation, Argo Group US
Dave Matcham CEO, International Underwriting Association of London
Dave Matcham is Chief Executive of the International Underwriting Association of London (IUA). IUA is the market association representing insurance and reinsurance companies writing international business in or through London, outside the Lloyd’s market. In 2014, IUA members wrote circa $30 billion gross premium. Previous to joining IUA at its formation on 31 December 1998, Dave worked for 18 years, many in a senior managerial position, for the Institute of London Underwriters – a long established trade association for marine and aviation insurers in London. ILU merged with LIRMA to form IUA as the sole representative voice for the London company market on 31 December 1998 with David being appointed Director of Operations. David was appointed Chief Executive on 17 March 2005 and joined the IUA Board at that time. David obtained his Associateship of the Chartered Insurance Institute in 1986 and his Fellowship (specialising in Aviation) in 1989. David serves on many market groups on behalf of the company market, notably the London Market Group and is a Director of Xchanging Ins-sure Services (now part of the CSC Group).
Patrick Molineux Managing Director, LIMOSS
Patrick Molineux is the Managing Director of LIMOSS, London Insurance Market Operations and Strategic Sourcing. LIMOSS was established by Lloyd’s of London, the International Underwriting Association (IUA) and Lloyd’s Market Association (LMA) to source and operate the Market Services used to support the London Insurance Market. Patrick previously worked at CSC Computer Sciences Corporation (prior to its merger to create DXC Technology) where he was most recently general manager responsible for CSC’s insurance business in the UK. Over his 20 years with CSC Patrick held roles including running CSC’s global insurance strategy, management consulting, sales and programme management. Prior to CSC, Patrick worked for 10 years in the insurance industry. Patrick is 51 years old, married and lives in Surrey, United Kingdom.
David O'Leary President and Chief Executive Officer USLI, Genworth
Robert Rusbuldt President & CEO, IIABA
Robert A. Rusbuldt is President & Chief Executive Officer of the Independent Insurance Agents & Brokers of America, Inc. (IIABA). He joined the association in May 1986 and was named CEO in April 2001. During his time at IIABA, Rusbuldt earned recognition as one of the leading lobbyists on tax, banking, insurance and financial services issues in Washington, D.C. The Washington Post, The Hill and Roll Call all have named Rusbuldt as one of the “hot,” top lobbyists in Washington. In July 1998, Rusbuldt was named Executive Vice President and Chief Operating Officer of IIABA, with management responsibility for the Association’s day-to-day activities on a range of important fronts. His oversight duties ranged from the Association’s government affairs operation, to its for-profit subsidiaries and strategic investments, to IIABA’s technology advances and more. Rusbuldt is a regular guest on Washington’s News Channel 8, an ABC-TV news affiliate, providing political commentary and campaign and election analysis, and he appears regularly on CNN, CNBC, FOX, Bloomberg and other networks and shows to offer expert comment on political, legislative, policy and business issues. Rusbuldt graduated Summa Cum Laude from King’s College in Briarcliff Manor, N.Y. with a degree in History/Political Science. In 1981, Rusbuldt received his Master of Arts in Political Science from American University in Washington, D.C. He was chosen to participate in the Symposium on the Presidency in 1978 and the American Studies Program. Rusbuldt’s tenure in Washington includes five years as Legislative Director for Rep. Carroll Campbell (R-S.C.), where he was responsible for House Ways and Means Committee work. He also was the Legislative Director for the American Insurance Association, representing some of the largest property-casualty insurance companies in the country.
Dr. Ralf Schneider Group Chief Information Officer, Allianz SE
Dr. Ralf Schneider has been the Group CIO of Allianz since October 2010. Prior to this position he performed the role of a Board Member for IT of Allianz Technology SE (2010 - 2016) and acted as the CIO of Allianz Deutschland AG (2006-2010).
Dr. Schneider has worked in several IT executive positions at Allianz, such as department Head of “Allianz Sales Information Systems” or the division Head of “E-business and Project Controlling Germany” for more than 20 years, always been appointed as the youngest among his peers.
Additionally, Dr. Schneider holds various mandates in different Cyber Security related organizations such as the Cyber Security Sharing & Analytics e.V. (CSSA), the Deutsche Cyber Sicherheitsorganisation (DCSO) and the Digital Society Institute (DSI) of the ESMT in Berlin. Furthermore, he is the vice chairman of the Federal Association of IT users (VOICE - Bundesverband der ITAnwender e.V.), a curator at the Fraunhofer Institute for Applied Information Technology (FIT), a senator of the National Academy of Science and Engineering (Acatech), a founding member of the Industrial Data Space e.V., a member of the working group “Shared Services” within the Schmalenbach Society for the Advancement of Research in Business Economics and Business Practice as well as a member of the control circuit of the Security Network Munich (Sicherheitsnetzwerk München).
As a graduate mathematician with a doctorate in computer science, he joined Allianz in 1995.
Laura Titas SVP, Chief Data Officer, Nationwide
Laura Titas is the Chief Data Officer (CDO) for Nationwide, responsible for establishing, advancing, and overseeing Enterprise Data Governance, Information Life Cycle Management, Big Data and Associated Technology, Data Science, and the Data Analysis Profession. She is also responsible for the enterprise-wide governance and utilization of data as an asset working closely with business areas to identify the data we choose to capture, retain, and exploit, while maximizing value and minimizing risk.
Laura offers a wealth of experience as a global digital strategist, marketing, and technology leader with a consistent track record of delivering transformational business outcomes. She came to Nationwide from Wendy’s where she served as the Chief Digital Experience and Technology Officer leading the Global Technology Center of Excellence. Prior to Wendy’s she was a Managing Director for Accenture Digital where she led and evolved digital offerings globally, bringing to life the integration of end-to-end customer experience and engagement to drive tangible business outcomes. Laura also boasts customer and digital strategy experience in financial services where she served as Partner, Financial Service Industry Business Lead and Partner, Customer Insights and Analytics Practice Lead for Rosetta.
Laura has been consistently recognized as a thought leader for digital design, technology disruption, and innovation. She served as a Board member on the Dave Thomas Foundation for Adoption and she was awarded the 2020 Restaurant Business “The Power 20” leader selection.
Laura received her Bachelor of Science in Applied Mathematics and a Bachelor of Arts in Statistics from the University of Rochester.
She and her husband have three adopted daughters and always no less than two dogs as a part of their family. They enjoy anything outdoors and spend free time in the mountains, hiking, skiing and mountain biking. Laura also tutors special needs kids and is a gymnastics coach.
Vlad Yekelchik Chief Information Officer, EPIC Insurance Brokers & Consultants