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Real Time and Download Campaign: Property & Casualty/Surety 

Real Time - Make it Your Business.  getrealtime.org

ACORD and AUGIE support the industry Real Time and Download Campaign. The following is a summary of how to get started and/or expand your implementation of ACORD Standards.

Process Improvement

The reason we are collaborating on the ACORD Standards development and implementation is that ultimately we strive to improve our processes.

Document

Industry Real Time Download Reference Guide (PDF, 6.9 MB) Download
A comprehensive guide that allows the user to find many of the documents that they need in one place.

Document

ACORD Best Practices for Standards Implementations (PDF, 50 KB) Download
ACORD Best Practices are those that will make your ACORD standards implementations valuable for your business, as well as a success. They are based on the direct experience of our members who have learned the best ways to implement ACORD Standards in order to improve their businesses.

Document Real Time Implementation Guide (PDF, 419 KB) Download
A guide written to help agents implement Real Time. Carriers and vendors will find this piece valuable, too.
Document Productive Agency Visits (PDF, 717 KB) Download
A guide written to help agent and carrier field visits be more productive.

The 2010 AUGIE Survey.

Information & Technology Strategy

Incorporate ACORD data standards into your business and IT strategy. The use of the data standards should be a requirement throughout the business, because the data and information flow is the business.

IT Principles

Use ACORD standards as part of you organization's IT operating principles and project management principles. If a project does not include the use of the ACORD standards, it should be seriously questioned.

Solution Providers

Demand the use of ACORD standards with your vendors/solution providers and build it within the contracts. You are the customer and you should demand what you need for your strategic future.

  • RFP's — Include the requirement for ACORD standards in your Request for Proposal or Request for Information documents.
  • SLA's — Incorporate ACORD standards as a part of your Service Level Agreements (SLA's) with outsourcers or share service providers. The lack of ACORD standards will limit your business options and flexibility while placing the power in the hands of the vendor.

Internal and External Integration

Use ACORD data and messaging standards for both internal and external integration between: internal corporate entities, internal systems, trading partners, and third-party providers.

  • Use OARS to report and review your company's implementation activities online and broaden your internal communications by encouraging other departments to do the same, too.
  • Use the online education