Standards Maintenance & Process

ACORD facilitates an open standards development process. Throughout the year, interested parties may propose a change or enhancement to the ACORD Standards. These proposals, known as maintenance requests or "MRs", are presented semi-annually as a ballot to the appropriate committees for review and vote. ACORD announces dates and deadlines associated with the voting cycle on the ACORD Teams Site under the calendar for each respective program. If you are unable to access Teams or require additional help, please contact standards@acord.org for assistance.

ACORD Process Overview

Download the PDF outlining the ACORD Standards Release and Maintenance Processes.

Current Maintenance Requests

Once ACORD receives Maintenance Requests, they are posted for review below. These are continually updated throughout the cycle up until the Plenary Sessions. Click below to download the appropriate library of Maintenance Requests.

• Life, Annuity and Health XML Maintenance Requests
  Program Director: Cliff Chaney
  Phone: +1 402-328-2363
  Email: cchaney@acord.org
• P&C/Surety Maintenance Requests
  Program Director: Mark Orlandi
  Phone: +1 845-620-1700 ext. 478
  E mail: morlandi@acord.org
• Reinsurance & Large Commercial Lines Maintenance Requests
  Reinsurance & Large Commercial Lines Supplemental Ballot
  Program Director: Mike Smith
  Phone: +44 (0)20 7648 4410
  Email: msmith@acord.org
• Cross Domain Maintenance Requests
  Key Contact : Phil Brown
  Phone: +44 (0)20 7617 6402
  Email: pbrown@acord.org

Maintenance Requests Templates

ACORD has developed templates that provide guidance for the format in which an MR should be authored. These templates are available for download below. If you do not see a template for the Standard to which you believe a change is needed, need guidance authoring an MR, or would simply like to check with someone at ACORD to determine whether an MR is necessary, please contact the appropriate Program Director.

• Life, Annuity and Health XML MR-Template
  MR Submissions:lifemr@acord.org
  Program Director: Cliff Chaney
  Phone: +1 402-328-2363
  Email: cchaney@acord.org
• P&C/Surety MR-Template
  MR Submissions: pcsmr@acord.org
  Program Director: Mark Orlandi
  Phone: +1 845-620-1700 ext. 478
  E mail: morlandi@acord.orgs
• Reinsurance & Large Commercial Lines MR-Template
  Contact: rlcmr@acord.org
  Program Director: Mike Smith
  Phone: +44 (0)20 7648 4410
  Email: msmith@acord.org
• Cross Domain
  Contact: rlcmr@acord.org
  Key Contact : Phil Brown
  Phone: +44 (0)20 7617 6402
  Email: pbrown@acord.org

Upon completing the MR data, please send the template file to the listed email address. After a successful receipt of your email, you will receive a reply affirming ACORD received your submission. If you do not receive a reply memo within two business days, please contact ACORD by sending an email to standards@acord.org.